1. If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for a refund depending on the product category and condition. Please see the detailed terms in the relevant category below.
  2. Please note that some products are not eligible for a return if the product is”No longer needed”

Valid reasons to return an item

    1. Delivered Product is damaged (physically destroyed or broken) / defective.
    2. Delivered Product is incorrect (presentation different on the website).
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