- If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for a refund depending on the product category and condition. Please see the detailed terms in the relevant category below.
- Please note that some products are not eligible for a return if the product is”No longer needed”
Valid reasons to return an item
- Delivered Product is damaged (physically destroyed or broken) / defective.
- Delivered Product is incorrect (presentation different on the website).